How to get your live phone reading (by David the Webmaster)


This page contains all the information you need to access Live Person's phone reading system.

Please make sure to read through the instructions completely before proceeding with your order. I then recommend you keep this window open as you go through the process of connecting with , so you can refer to it when needed.

Live Person is constantly striving to improve their customer experience, so you may see some slight differences to the images displayed here. If you have any problems, please contact LP Customer services via the many available helplinks during the process.

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LT vs Kasamba (formerly LivePerson)

The website you are currently visiting is Lotus Tarot. The live reading chat service uses technology powered by a different web site: Kasamba.com.

Our 2 sites are completely distinct and seperate, with different ownership, management, tech and customer support, so this distinction is essential to understand if you are seeking support either before or after your reading.

First Step, Registering

You need to register with Kasamba before you can connect with for your very first reading.

When you close the alert window (the message box containing the link that brought you here), the next page you see should look like this:

Registration

If you see something else, for example the billing info screen or the signin screen, then the most likely explanation is the computer you are using has already been used to register with Kasamba.

Filling out the form should be fairly straight forward.

Billing Information

When you're done, click continue and if all went well with the registration you will see this:

billing

Choose the payment option you want to use by clicking it.

For Paypal, you will be adding funds from your Paypal account to your Kasamba account. If your funds run out during the phone session, the session will end, so make sure you transfer enough money to cover your expected call duration.

For credit card, your card will only be billed after the session is complete. Even though you are not actually charged until the session is closed, an automatic pre-authorisation is made on your card. This is a standard procedure for situations like this and does look like a charge on your card, even though it isn't.

For more detailed information about this, please see our extensive help and faq about the live reading service and pre-authorisations by using the appropriate links on the Lotus Tarot Live menu bar that looks like this on the site:

menu

Connect to

Once you have added funds by Paypal or your credit card, or you have attached a card to your account, you will see this screen:

coupon-code

Put your phone number in the box and click "connect me to the expert".

You will then see this screen (obviously the numbers will be different for your session):

session

followed by this screen:

session

 

If you have any problems, feel free to ask for assistance, or close down the Kasamba window and use the customer service link in the LotusTarotLive main menu.

 

Enjoy your reading!